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• Orders placed before 5 PM on weekdays will be shipped the same day.
  
• Delivery time is 1-3 business days.
  
• Free shipping on orders of 1000 TL and above.
  
• An additional fee of ₺50 will be charged for cash on delivery.
  

You can return the product within 14 days of receiving it, provided it is unused and the label is intact.

Returns are only processed via Aras Kargo.

Exchange service is not available.

For detailed information, please visit our Delivery & Shipping page, and for information regarding returns, please visit our Returns page.

For your questions:

0530 128 17 11

Silk scarves and shawls are delicate items. To ensure long-lasting use, we recommend following these instructions:

• Wash by hand with lukewarm water.
  
• Do not use bleach or harsh detergents.
  
• It is recommended to use silk shampoo specifically formulated for silk products.
  
• Do not rub or wring the product.
  
• Lay flat to dry.
  
• Do not leave in direct sunlight.
  
• Iron at a low temperature, preferably from the reverse side.
  

With proper care, your silk products will retain their original shape and vibrancy for a long time.